RETURNS & EXCHANGES

OUR HAPPINESS GUARANTEE

We want you to be totally thrilled with your Earth To Skin products. If you're not happy with your purchase for any reason, opened or unopened products can be returned for a refund or a store credit for a full 30 days after you order.

SUSTAINABLE ECO-FRIENDLY RETURNS

We’re proud to offer sustainable Eco-Friendly Returns, which reduces shipping and processing waste (and saves you a trip to the post office, too). With 
Sustainable Eco-Friendly Returns, we’ll give you a store credit for any purchase within the past 30 days that you’re not satisfied with, and we allow you to keep the product (or pass it on to someone who might enjoy it more). Simple, right?

Please contact our Customer Care team at, Hello@EarthToSkinBeauty.com and we’ll be happy to get your Sustainable Eco-Friendly Return started.

*Please note, all customers are limited to 1 Sustainable Eco-Friendly Return per 60-day period and with a limit of 3 products total on eligible orders per household.

REFUNDS

If you’re interested in a refund within 30 days, feel free to contact us so we can help you get started with your returns process. You will need to return the item(s) to us at your expense. Please include your packing slip in order for your return to be processed correctly. After you ship your product back and we receive and process your return, we'll refund the price of your items (excluding shipping charges or any customs, duties, or taxes that may have applied to your order). Please allow up to 4 weeks for a credit to appear on your statement.

Please note: Customers may only receive one refund per month. Refunds are not applicable to store credit purchases.

FURTHER QUESTIONS?

PRIVACY POLICY

This privacy Policy describes how we collect and use your information and gives you choices as to how we use it.
We suggest that you review this Privacy Policy periodically as we may update it from time to time.

WHAT KIND OF INFORMATION DOES EARTH TO SKIN COLLECT?
We collect information, such a name, e-mail and postal addresses when you save your info with us online, or participate in a contest, promotion or survey.

HOW DOES EARTH TO SKIN USE MY INFORMATION
When you sign up for our newsletter, we will use your e-mail and postal address to send you information about our product, services, contests, and promotions and to help us learn more about your shopping preferences. If you participate in a contest or promotion (online, over the phone or at a retail store), we may use your personal information to send you e-mails, postal mail, or telephone (including text messages) regarding our products, services, contests and promotions. You always have the choice not to receive marketing information or calls. In addition, we may use information about you and you product interests and purchases from us and our affiliates to help us improve our site design and your online and in-store shopping experiences. We may contact you, subject to the choices you have made, via e-mail, postal mail, or telephone, to conduct market research and learn more about how we can improve our product offerings.

HOW DO I EXERCISE MY CHOICES ABOUT RECEIVING PROMOTIONAL COMMUNICATIONS?
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your shopping experience, please let us know by sending us an email at hello@earthtoskinbeauty.com. Please be sure to include your name and address from our promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your e-mail request, and 4 weeks to process your postal mail request, during which period you may continue to receive communications from Earth to Skin.

CHANGES TO THIS PRIVACY POLICY STATEMENT
From time to time, we may use the information you provide us for new, unanticipated uses not previously addressed in our Privacy Policy. If there is a material change in the manner we use data that we collect, we will update this Privacy Policy to reflect these changes. You should check our website periodically for more information on how we use the data we collect.

WHAT ABOUT LINKS TO OTHER WEBSITES AND SERVICES?
The earthtoskinbeauty.com website may contain links to other sites. Earth to Skin does not control the privacy policies or practices of these websites. You should review those policies before providing any personal information. Earth to Skin is not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.

CONTACT US
Feel free to contact us for any reason, including a request to be added to or taken off a list, or if you have any questions or concerns.
Please note: When you contact us, please provide your name and address exactly as it appears on correspondence you have received from us.

BY POSTAL MAIL:
Earth to Skin
earthtoskinbeauty.com
1137 Taft Street
Rockville, MD
20850

BY EMAIL:
hello@earthtoskinbeauty.com

YOUR PRIVACY RIGHTS

TERMS & CONDITIONS

CAN I COPY ANYTHING FROM THE SITE?
By law, the material displayed on the site may not be downloaded for anything other than non-commercial and personal use, and then only if copyright and other proprietary notices contained on the materials are retained.
All images on EarthToSkinBeauty.com are readily available in various places on the internet and believed to be in public domain. Images posted are believed to be posted within our rights according to the US Copyright Fair Use Act.
If you believe that any content appearing on EarthToSkinBeauty.com infringes on your copyright, please let us know and the infringing material will be removed as soon as possible.

AND...LAST BUT NOT LEAST...
By accessing and using this site, you submit to the jurisdiction of the Federal District Court for the District Court of New York and accept all terms and conditions without limitation or qualification. Everything on this site is copyrighted unless otherwise noted, and may not be used without the written permission of EarthToSkinBeauty.com. Images of people, places, buttons and items displayed on the site are either the property of, or used with permission by, EarthToSkinBeauty.com. The use of these images is prohibited unless specifically permitted by EarthToSkinBeauty.com. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. In addition, archiving, redistribution, re-publication or derivation of any information contained or downloaded from this site, in any medium, including but not limited to electronic, CD-ROM, or database, or publication in print, requires the written consent of EarthToSkinBeauty.com. The trademarks, the logo and all the published names displayed on the site are the property of EarthToSkinBeauty.com. Nothing contained on the site should be construed as granting any license or right to use any trademarks displayed on the site without the written permission of its owners. Use of the trademarks or other materials displayed on the site is completely prohibited.

Thank you for visiting EarthToSkinBeauty.com